Max Lushchan

Head of Customer Success at LlamaLab

Max Lushchan is Head of Customer Success at LlamaLab. He leads implementation, partner relationships, and the day-to-day work of getting firms live and getting records back. Before LlamaLab he ran customer success and professional services at Apporto and spent years in systems engineering. He writes about request process, authorizations, timelines, and how firms actually operate retrieval.